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AppleCare+ Hardware iPhone News retail

Apple support document states that some burn-in, shifts in color could be normal when viewing iPhone X OLED at off-angle

Late last week, Apple published a support document explaining how OLEd displays function and that it is normal to see some screen burn-in over time and shifts in color when looking at the iPhone display from an off-angle. The company described the display, when viewed from a side angle, as possibly presenting shifts in color […]

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Hardware iPod Nano News

Apple recategorizes sixth-gen iPod nano as obsolete, discontinues obligatory repairs and service for device

As neat as the sixth-generation iPod nano is, it’s now officially obsolete. Apple has updated its web site, stating that the device is no longer supported by Apple customer service for repair or servicing. The move comes after Apple discontinued the entire iPad nano and iPod shuffle brands earlier this year. Now that the sixth-generation […]

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Apple Watch AppleCare Hardware News retail Wearables

Apple extends warranty program to three years to address detaching back cover issue for first-gen Apple Watch

If you’ve had problems with the back cover detaching from your first-gen Apple Watch, Apple has extended its program to offer a second year of free repair coverage for the issue. In addition, a service document shows that this program has been extended to three years Per the document: Apple has determined that under certain […]

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Hardware iPad News

Apple extends Smart Keyboard for iPad Pro limited warranty to 36 months for variety of issues

This might prove helpful. Apple has extended its repair program for its Smart Keyboard for iPad Pro. Within the extension, customers experiencing certain issues with the product to receive repairs or replacements from Apple for three years after the device is purchased. Apple informed its retail staff and authorized service providers of the new policy […]

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Hardware MacBook Pro News retail

Some users report of “popping sound”, possible thermal issues with 2016 MacBook Pro

This may not be the happiest news in the world, but if you’re experiencing a “popping sound” issue with your 2016 MacBook Pro, you’re not alone. A growing number of users are reporting that they hear a strange “popping” noise coming from their MacBook Pro. Users explain that the sound is a popping similar to […]