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Some first-generation AirPods Pro earbuds eligible for recall, replacement under Apple program

If you’re having issues with your first-generation AirPods Pro earbuds, there may be some positive news. Apple’s service program for affected AirPods Pro now covers the first-generation units for up to three years after the original retail sale. If your first-generation AirPods Pro see noise cancellation not working, loss of bass, crackling and static, or an increase […]

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Apple boosts fees for battery replacements, other repairs with iPhone 14 models

Well, this is a bit of a kick to the head. Apple has increased its battery replacement fee for all four iPhone 14 models. The company can replace the battery inside an iPhone 14, iPhone 14 Plus, iPhone 14 Pro, or iPhone 14 Pro Max for $99 in the U.S., which is up from $69 […]

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Class action lawsuit over Apple’s butterfly keyboard settled, Apple will pay up to $50 million to affected parties

Sometimes Apple components just aren’t what the company – or its legal department – would like them to be. A class action lawsuit involving customers in seven states, including California, Florida, Michigan, New Jersey, New York and Washington. The settled lawsuit has Apple paying out $50 million to plaintiffs affected by the controversial keyboard design. […]

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macOS Monterey 12.3 update reportedly bricking the Macs of some users with replacement logic boards

This is why they release firmware updates. A number of users have reported that Apple’s new macOS Monterey 12.3 update is bricking some Macs that have had their logic boards replaced. The macOS Monterey 12.3 update, released on Monday, is reportedly causing problems for users attempting to update from macOS 12.2.1 or earlier. According to […]

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Apple to pay $95 million settlement in AppleCare-focused replacement device lawsuit

Last October, Apple agreed to pay $95 million to settle an ongoing class action lawsuit that accused the company of violating various U.S. laws and regulations by providing customers with refurbished replacement devices instead of new devices when repairs were required under AppleCare. Administrators handling the case have updated the “Replacement Device Lawsuit” website with details as to […]