According to an internal memo to employees, Apple may be making a major change to the Face ID process on iPhone 12 and newer handsets. The change will allow Apple Stores and Apple Authorized Service Providers to repair Face ID without having to replace the entire iPhone itself. Per the memo, Apple is giving authorized […]
No matter what, your devices are going to eventually become vintage/obsolete. Apple has now classified the iPhone 6 Plus and fourth-generation iPad as vintage, meaning servicing and repair options are extremely limited. Apple first defines a device as “vintage” when it has not been on sale for five years. Up to then, Apple will provide […]
Amidst the latest COVID-19 surge, Apple has reduced operations in all of its New York City Apple Store retail locations and has begun limiting services to customers. Following Christmas, the locations remain open for online order pickup, but retail operations other than that have been curbed for the time being. It’s also been learned that […]
While Apple typically only offers its AppleCare+ extended warranty for 60 days after activating an iPhone or Mac, the company is reportedly making it easier for customers to get a second chance. Per an internal memo seen by MacRumors, Apple users who have their iPhone or Mac repaired at an Apple Store or Apple Authorized […]
Following blowback from repair providers unhappy with an apparent new restriction in that replacing the iPhone 13 display restricts the Face ID function, Apple has changed its policy regarding the repair. In an interview with The Verge, the company stated that it plans to introduce a software update that will allow for standard display repairs […]