The beloved US$99 “One to One” tutoring sessions for Mac and iOS users at the Apple Store may be coming to an end. A recent rumor is currently stating that Apple is stopping the program to allow retail employees to focus on hosting a greater number of free workshops, which multiple people are able to […]
Tag: One to One
You’re going to see some changes in AppleCare this fall. Per AppleInsider, in a town hall session held on Thursday, Apple informed tech staff that major changes to the AppleCare and AppleCare+ service programs will be enacted starting this fall, with a broadening of current policies likely to cut costs and make the service more […]
You know Apple’s One to One service, available for US$99 with the purchase of a new Mac? Well, there are now some new provisos. Per ZDNet, the service terms now state that data migration is available only in the first 60 days (previously 12 months), transfer must be by wired means (no more Wi-Fi transfers), […]
If you’ve snagged a Mac within the past couple of years, you were probably offered Apple’s ProCare, which has functioned as advanced placement in the Genius Bar’s repair queue, initial setup for new Macs and complimentary training sessions. The service, introduced in 2004, was renamed “One to One” in 2007 when more individual training was […]