As useful as the Apple Store retail locations tend to be, there’s always a bit of a wait. This may change as Apple is said to be prepping major changes to the Genius Bar at its brick-and-mortar retail stores, in hopes of offering customers shorter wait times and quick overnight repairs according to a story […]
Tag: Genius Bar
You either love or hate the Time Capsule, but when the unit shuts down unexpectedly or doesn’t power on at all, you tend to land on the side of hating it a bit more. Per Macworld and a recent Knowledge Base article, Apple is offering a replacement program on Time Capsule models sold between Feburary […]
As mixed as Apple can be, sometimes its service offerings move in the right direction. Last month, Apple announced that its AppleCare Protection Plan for iPhone would extend technical support to two years from the iPhone’s date of purchase as well as extend hardware coverage to two years as well. According to The Unofficial Apple […]
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Apple Revises “Wet iPhone” Policy Terms
Over the past couple of years, some of my clients have inadvertently soaked their iPhones (the rocket scientist who routinely works for NASA managed to marinate his in a gym bag filled with Gatorade and the other stories are even more obscure). Given this situation, the result from Apple was fairly punitive: time to shell […]