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Rumor

Rumor: Apple may include Genius Bars, display more Macs in Best Buy locations

Retail giant Best Buy may update its Apple store-within-a-store boutiques to feature a larger display of Macs in addition to staffed Genius Bars that would mirror those found in every Apple retail store. Per an anonymous tip received by The Unofficial Apple Weblog, the move could come as early as this spring according to a […]

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retail Rumor

Rumor: Apple looking to revamp Genius Bar process at retail locations

As useful as the Apple Store retail locations tend to be, there’s always a bit of a wait. This may change as Apple is said to be prepping major changes to the Genius Bar at its brick-and-mortar retail stores, in hopes of offering customers shorter wait times and quick overnight repairs according to a story […]

Categories
News Time Capsule

Apple offers replacement program for faulty Time Capsule units sold in 2008

You either love or hate the Time Capsule, but when the unit shuts down unexpectedly or doesn’t power on at all, you tend to land on the side of hating it a bit more. Per Macworld and a recent Knowledge Base article, Apple is offering a replacement program on Time Capsule models sold between Feburary […]

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iPhone News

Apple Store Locations to Begin Replacing Broken Displays

As mixed as Apple can be, sometimes its service offerings move in the right direction. Last month, Apple announced that its AppleCare Protection Plan for iPhone would extend technical support to two years from the iPhone’s date of purchase as well as extend hardware coverage to two years as well. According to The Unofficial Apple […]

Categories
iPhone

Apple Revises “Wet iPhone” Policy Terms

Over the past couple of years, some of my clients have inadvertently soaked their iPhones (the rocket scientist who routinely works for NASA managed to marinate his in a gym bag filled with Gatorade and the other stories are even more obscure). Given this situation, the result from Apple was fairly punitive: time to shell […]