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App Store Apple Hardware iOS News Software

Apple Support app updated to 1.1, adds new scheduling features for Apple Authorized Service Provider locations

This could come in handy. Apple has just released version 1.1 of its Apple Support app, the new version allowing users to schedule device repairs at Authorized Service Providers, not just Apple store Genius Bars. The integration greatly increases the number of service locations available to customers and is a welcome addition for users living […]

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Hardware MacBook Pro News retail

Some users report of “popping sound”, possible thermal issues with 2016 MacBook Pro

This may not be the happiest news in the world, but if you’re experiencing a “popping sound” issue with your 2016 MacBook Pro, you’re not alone. A growing number of users are reporting that they hear a strange “popping” noise coming from their MacBook Pro. Users explain that the sound is a popping similar to […]

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AirPods battery Hardware News

Some AirPods users cite issues with AirPods charging case, exact cause currently unknown

Apple’s AirPods have roared out the door and are getting good reviews, but there may be some battery issues to contend with for some users. A number of users have reported that the charging case that comes with the headphones isn’t holding Apple’s advertised 24 hours of charge. In theory, the charging case should only […]

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Apple AppleCare Hardware iPhone News

Apple now allows users to book repairs via Apple Authorized Service Providers through support web site

It’s a quiet update, but it makes a difference. Apple recently updated its Support web site to include a feature that allows users to find and schedule repairs for iPhones, Macs, and iPads from Apple Authorized Service Providers. When troubleshooting a product, choosing “Bring in for Repair” after going through Apple’s support prompts now brings […]

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Apple Watch iOS iPad iPhone Rumor Software Wearables

Rumor: Apple working on Genius Bar to help troubleshooting process, alleviate lines

With any luck, this could save some time. And sanity. A series of leaked screenshots shows that Apple is apparently working on an app to help iPad, iPhone and Apple Watch users troubleshoot their devices without having to journey out to the Genius Bar. The pictures, which were leaked to uSwitch.com, indicate that users will […]