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Face ID Hardware iPhone News

Apple offering replacement iPhone X units following Face ID concerns

Apple will now replace your iPhone X under certain conditions. The company has instituted a new policy in which users can receive a replacement iPhone X if necessary if your Face ID problems are not fixable by a TrueDepth camera system replacement. In case of difficulties with Face ID, technicians should first run diagnostics and […]

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AppleCare Bluetooth Hardware Lightning MacBook MacBook Pro News retail Touch Bar

Analysis of repair data shows 2016 MacBook Pro keyboards failing at twice the rate of previous models

As spiffy as the 2016 MacBook Pro keyboard was, complete with its new butterfly key-switch action, there’ve been a fair number of complaints about the unit, especially with regards to its failure rates. And they’ve been getting worse. The cool cats over at AppleInsider collected service data for the first year of release of the […]

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battery Hardware iOS iPhone News Software

Barclays cites longer wait times for iPhone battery replacements

If you’re looking to snag a battery for an older iPhone with a degraded battery, you may face a longer time than ever per new data shared by Barclays. Average wait times for a new battery have jumped up to 2.7 to 4.5 weeks based on a series of Apple Store checks conducted by Barclays […]

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battery Hardware iPhone News

iFixit matches Apple’s $29 replacement iPhone battery price in wake of slowdown controversy

iFixit has now matched Apple’s $29 price for battery replacement kits for older iPhones. The change follows up on Apple’s consolation for its iPhone slowdown policies. Apple itself got in trouble when it fessed up to slowing down iPhones with older batteries and apologized for not being more transparent. “About a year ago in iOS […]

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News retail

Apple opens the first of its “town square” locations in Chicago

Apple has just opened its swankiest retail location to date. Over the weekend, Apple opened its first “Town Square” retail store in Chicago. The location marks Apple’s 497th retail store and replaces Apple’s flagship North Michigan Ave store which opened in 2003.