After a fair amount of hemming and hawing, Apple has officially acknowledged that there are problems with its “butterfly” mechanism built into the keyboards of the recent MacBook and MacBook Pro notebooks. The company is now offering an extended keyboard service program for computers affected by the issue. The extended warranty covers replacement of one […]
Tag: AppleCare
As spiffy as the 2016 MacBook Pro keyboard was, complete with its new butterfly key-switch action, there’ve been a fair number of complaints about the unit, especially with regards to its failure rates. And they’ve been getting worse. The cool cats over at AppleInsider collected service data for the first year of release of the […]
Apple has struggled to keep up with the demand for iPhone battery replacements and it looks like the company has begun bringing in both AppleCare employees and external contractors to work in retail stores on iPhone battery replacements specifically. The deluge of repair requests follows Apple’s admitting to assorted battery-related iPhone slowdowns/unexpected and the reduction […]
A number of iPhone 8 owners who had their screens replaced with third party aftermarket screens have found that the iOS 11.3 software update essentially killed their devices. Per a report published on Tuesday by Motherboard, the release of iOS 11.3 has killed the touch functionality in “thousands” of iPhone 8 devices with screens repaired […]
The good news is that Apple’s upgraded glass for the iPhone X is pretty tough where drops are concerned. The bad news is that the Samsung Galaxy S9 and S9+’s thicker glass and aluminum may be a bit tougher. SquareTrade today conducted its traditional breakability tests on the Galaxy S9 devices to test Samsung’s claims. […]