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AppleCare+ Hardware iPad iPad Pro News retail

2018 11-inch iPad Pro user apparently receives replacement unit for $49 via AppleCare+ plan after bending issue occurs

Following up on the 2018 iPad Pro “BendGate” scandal, it appears that Apple will take care of the bending issue for you, but for a $49 service fee under AppleCare+. In this case, a 2018 11-inch iPad Pro user named Zach stated that he was able to have his tablet fixed, even though he says […]

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AppleCare+ HomePod retail Siri

Apple begins listing HomePod units in its the refurbished section of its U.S. online store

Apple on Tuesday added the HomePod to the refurbished products section of its United States online store, offering the smart speaker at a discount for the first time. The HomePod, which is available in both space gray and white colors, has been discounted to $299, a $50 discount off its regular $349 price tag. There […]

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AppleCare battery Hardware iPhone News

Apple releases iPhone battery replacement pricing following 2018

Following the BatteryGate controversy of last year, Apple reduced official battery repairs to $29 each through 2018, down from $79. The company has now updated its web site with details of what will happen from January 1st, 2019. In short, the prices will be going back up, but will still be cheaper than they had […]

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Hardware MacBook MacBook Pro News

Apple officially acknowledges issues with butterfly keyboard design on current MacBook, MacBook Pro notebooks, offers four year warranty to address issue

After a fair amount of hemming and hawing, Apple has officially acknowledged that there are problems with its “butterfly” mechanism built into the keyboards of the recent MacBook and MacBook Pro notebooks. The company is now offering an extended keyboard service program for computers affected by the issue. The extended warranty covers replacement of one […]

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AppleCare Bluetooth Hardware Lightning MacBook MacBook Pro News retail Touch Bar

Analysis of repair data shows 2016 MacBook Pro keyboards failing at twice the rate of previous models

As spiffy as the 2016 MacBook Pro keyboard was, complete with its new butterfly key-switch action, there’ve been a fair number of complaints about the unit, especially with regards to its failure rates. And they’ve been getting worse. The cool cats over at AppleInsider collected service data for the first year of release of the […]