Last October, Apple agreed to pay $95 million to settle an ongoing class action lawsuit that accused the company of violating various U.S. laws and regulations by providing customers with refurbished replacement devices instead of new devices when repairs were required under AppleCare. Administrators handling the case have updated the “Replacement Device Lawsuit” website with details as to […]
While Apple typically only offers its AppleCare+ extended warranty for 60 days after activating an iPhone or Mac, the company is reportedly making it easier for customers to get a second chance. Per an internal memo seen by MacRumors, Apple users who have their iPhone or Mac repaired at an Apple Store or Apple Authorized […]
You may love your brand new iPhone 13, but the cool cats at iFixit have learned through a recent teardown that replacing the smartphone’s screen through a third party repair service could disable the Face ID feature. Via the recent teardown, iFixit noted that Apple has added a small microcontroller to the iPhone 13 screen. […]
If you’re across the pond or down under, this is going to come in handy. Amongst the new products introduced at Apple’s “California Streaming” event on Tuesday were changes to the company’s AppleCare+ policy which has added Theft and Loss coverage to the United Kingdom and Australia. The UK and Australia join some states in […]
Apple on Wednesday announced a new accessibility called SignTime, which is en route to Apple Store and Apple Support customers. The SignTime service, which launches today, will connect people with AppleCare and Retail Customer Care teams using sign language. Apple says SignTime will be available in American Sign Language (ASL) in the US, British Sign […]