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Apple launches self service repair program for iPhone 12, iPhone 13, and third-generation iPhone SE handsets

If you’re feeling brave and like sorting through very small screws to fix your iPhone, you’re going to love this. Apple on Wednesday announced the launch of its self-service repair program for iPhone. The program was announced late last year, and will allow iPhone 12, iPhone 13, and third-generation iPhone SE users to conduct certain […]

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Apple Apple Watch Business Developer Hardware News retail Wearables

Apple launches repair program for Apple Watch Series 6 units with blank screen issues

If you’re having issues with your Apple Watch Series 6’s screen, you might want to look into this. On Friday, Apple launched a repair program for the Apple Watch Series 6 to address an issue that can cause a small percentage of the devices to exhibit a permanently blank screen. The issue impacts the 40mm Apple […]

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Apple Stores, Apple Authorized Service Providers to decline repairs for iPhones reported as missing

Apple is apparently cracking down on repairing iPhones that have been reported as stolen. Via an internal memo obtained by MacRumors, Apple Stores and Apple Authorized Service Providers will now be alerted if an iPhone has been reported as missing in the GSMA Device Registry when a customer brings in the device to be serviced. The technician […]

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Apple Business Face ID Hardware iPhone iPhone 12 News retail

Apple internal memo points to new process for replacing Face ID module without having to replace the entire iPhone

According to an internal memo to employees, Apple may be making a major change to the Face ID process on iPhone 12 and newer handsets. The change will allow Apple Stores and Apple Authorized Service Providers to repair Face ID without having to replace the entire iPhone itself.  Per the memo, Apple is giving authorized […]

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Apple AppleCare AppleCare+ Business Hardware iPhone retail Retail Store Rumor

Rumor: Apple to implement change, offer AppleCare+ policies outside of its standard 60-day window

While Apple typically only offers its AppleCare+ extended warranty for 60 days after activating an iPhone or Mac, the company is reportedly making it easier for customers to get a second chance. Per an internal memo seen by MacRumors, Apple users who have their iPhone or Mac repaired at an Apple Store or Apple Authorized […]