Some users experiencing connectivity glitches with Lightning-based EarPods, Apple promises forthcoming fix

Well, this is sort of a mess.

Apple is presently working on a fix for an issue that can cause the new Lightning EarPods designed for the iPhone 7 and iPhone 7 Plus to stop working properly, the company said in a statement issued on Monday

When using the EarPods, there’s an occasional bug that can cause the remote portion of the accessory to become unresponsive. While audio will continue to play, the remote does not work, so there’s no way to control the volume, access Siri, or answer a phone call.

As of now, the glitch seems to be intermittent and random and it’s been reported that unplugging the Earpods and plugging them back in seems to temporarily resolve the issue.

Apple plans to issue a fix in an upcoming software update, albeit there’s no word on when it might be released. It’s not known if third-party Lightning-based headphones are affected, but there have been reports of similar bugs with the Lightning adapter. Some headphones, such as Beats headphones with a 3.5mm connector, appear to have a non-functional remote when plugged into an iPhone with the Lightning adapter.

Apple shipped the new Lightning-based EarPods with each iPhone 7 and iPhone 7 Plus unit. The EarPods plug into the Lightning port, making it more difficult to charge and listen to music at the same time. Apple has also included a 3.5mm to Lightning adapter for customers who want to use their own headphones.

If you’ve tried the new Lightning-based EarPods and have noticed this glitch, please let us know about your experience in the comments.

Via MacRumors and Business Insider