This is why bug fixes exist in the first place.
Alongside the release of the new iPhone units, Apple released an updated version of the MagSafe Wallet, complete with the Find My feature built in. Unfortunately, some new MagSafe Wallet users are having trouble getting Find My to connect to the new MagSafe Wallet.
According to Reddit, affected users do not get the proper Find My pop up when attaching a MagSafe Wallet to an iPhone. The issue seems to be impacting iPhone 13 models in particular, but there are also some complaints from iPhone 12 owners.
The MagSafe Wallet accessory is meant to automatically connect via the Find My feature when attached to an iPhone, but doesn’t seem to work in some cases. A number of users users have been directed by Apple Support to Erase Network Settings and have had success with that method, but others say that this method does not work.
Reddit user EndlessApology was told by Apple Support to take more drastic measures and put his iPhone into Device Firmware Update (DFU) mode to reinstall the OS using a Mac:
“Got my own Wallets today and immediately had this issue with both my 13 Pro & Pro Max. Spoken to Apple tech, and followed what they said and it fixed it. Put the phones into DFU mode, and reinstall the OS and Firmware. Set the phone up again without doing any recovery. Once set back up, pop the wallet on and it’ll pop up after about 5 seconds, and let you pair to Find My. After that, if you need to, reset the phone on the device itself, and restore from back up in set up. Sorted :)”
The DFU fix seems to have been largely successful for may of the Reddit users who encountered this issue, but it also a fairly difficult fix that should be necessary to pair a single device. Based on the Reddit thread, Apple is aware of the issue, so it’s possible that a fix will be coming in a future update.
Stay tuned for additional details as they become available.
Via MacRumors and Reddit