Superdrive.crc.id.au has launched a petition for Apple to address a performance issue with Apple’s DVD-R SuperDrive. The Matshita UJ-835e drive found in the following Macs appears to only burn at 2x. Read More…
Superdrive.crc.id.au has launched a petition for Apple to address a performance issue with Apple’s DVD-R SuperDrive. The Matshita UJ-835e drive found in the following Macs appears to only burn at 2x:
– PowerBook G4, 12?, All Speeds
– PowerBook G4, 15?, All Speeds
– PowerBook G4, 17?, All Speeds
– Mac mini G4, 1.42GHz (With SuperDrive)
To Apple Computer, Inc.
This is a petition to get recognition for the fact that many PowerBooks and Mac minis have a fault with the internal SuperDrives. Up until today, Apple does not fix this problem out of warranty or acknowledge that there might be a production fault in all recent aluminum PowerBooks and Mac minis.
Some very unfortunate Apple customers have had their SuperDrive refuse to burn at over 2x. This issue is not media related, as there are multiple brands of DVD media that will refuse to be detected by the drive at its true rating. Apple has refused to acknowledge that this fault exists, and this leads us to believe that Apple does not know how to permanently fix this problem, or does not want to allocate the funds to do that.
To clarify, the fault is due to firmware problems with the MATSHITA DVD-R UJ-835E drive. This issue is known to affect all the following products. Most of this information is taken from the Apple Discussion Forum, located at http://discussions.info.apple.com ….
Apple have now started to remove my posts from the Apple discussions pointing to this petition. I have now received 4 emails stating that my posts have been removed, and that ‘You reserve the right to not post on Apple Discussions”. I guess they don’t want people to know the truth.
To check yours launch System Profiler (or click on More Info… in about this Mac) then check Hardware > Disc Burning. My PowerBook 15″ (1.5GHz) reports that I have a Matshita DVD-R UJ-825. Have you experienced an issues with your SuperDrive?
