It’s the story that never ends.
Samsung has set up Galaxy Note 7 exchange booths in airports around the world, apparently in an effort to stop customers taking the dangerous device onto flights at the last minute. The first of these new “customer service points” appear to have been introduced in South Korean airports, but Samsung has confirmed the booths are opening in airports across Australia, with reports of the desks appearing in the US as well.
The exchange booths are located in “high-traffic terminals” that customers reach prior to security screening and allow users to swap their phone for an unspecified exchange device. Samsung employees are also on hand to help customers transfer their data onto a new phone.
Analysts estimate that more than one million of the devices are still in use and as of last week, it’s now a federal crime to bring a Note 7 onto a flight in the US, meaning that anyone caught with the phone risks fines and even imprisonment of up to 10 years.
Stay tuned for additional details as they become available.