The Apple Support scams are becoming more elaborate.
A Jody Westby received an automated phone call on her iPhone as of Thursday warning her that multiple Apple user IDs had been compromised and said she needed to call a 1-866 number.
Her iPhone displayed legitimate-looking contact information for Apple. It listed Apple’s correct street address, its real customer support number, and real web address (albeit without the ‘h’ in https). Ms. Wesby went to the Apple support page and requested to have a customer support rep call her back.
Westby then stated that the Apple employee she spoke with stated that Apple hadn’t contacted her and that the call was likely a scam. Upon comparing her recent calls list to a scam phone number list, it seemed more likely that the support was in fact dubious.
Apple presently has a support page in which users can report phishing scams to the company. Users can also forward suspected scam emails to [email protected].
For text messages you can report phishing to your phone carrier. Most—if not all—carriers, including the big ones like AT&T, Verizon, Sprint, and T-Mobile, let you forward spam text messages to 7726 (SPAM).
If you’ve noticed similar scam-based efforts, please let us know about it in the comments.
Via The Mac Observer and Krebs on Security