If your M1 MacBook display has experienced cracks, there might be an investigation shaping up to help resolve the issue.
The law firm of Migliaccio & Rathod LLP has announced an investigation into Apple over reports from users that their M1 MacBook displays have cracked during normal usage.
To this end, a number of users have reported cracks, often accompanied by black bars running across the screen. Some say the cracks appeared after opening the lid without “applying any undue pressure” or even by adjusting the screen angle.
Customers have complained that Apple customer service usually informs users that the culprit is a small item or particle that has lodged between the keyboard and the screen. The same customers have stated that repairs can amount up to $600 “with no guarantee that the screen crack defect won’t reoccur at a later date.”
Users who’ve experienced these issues with their M1 MacBook can contact Migliaccio & Rathod by filling out a questionnaire on their website, sending an email to [email protected] or giving them a call at (202) 470-3520.
Stay tuned for additional details as they become available.
Via The Mac Observer and Migliaccio & Rathod