Apple, or at least one of its executives, has gone on the offensive regarding complaints about the high number of 2018 iPad Pro units arriving at least somewhat bent.
In a leaked email, Apple Senior Vice President of Hardware Engineering, Dan Riccio, stated that the device met high manufacturing standards and its flatness is “even tighter than previous generations.”
In the email, Riccio offered the following statements:
“Its unibody design meets or exceeds all of Apple’s high quality standards of decision and precision manufacturing.”
He also stated that the unit’s flatness had actually improved in the 2018 generation of iPad Pro tablets:
“Our current specification for iPad Pro Flatness is 400 microns which is even tighter than previous generations. This 400 micron variance is less than half a millimeter (or the width of fewer than 4 sheets of paper at most) and this level of flatness won’t change during normal use over the lifetime of the product.”
He insisted that the slight variations had no bearing on how the device functioned.
Apple has yet to offer an official statement regarding the 2018 iPad Pro bending issue.
If you’ve seen this on your end with your 2018 iPad Pro, please let us know about your experience in the comments.
Via The Mac Observer, 9to5Mac and The Verge