As mixed as Apple can be, sometimes its service offerings move in the right direction.
Last month, Apple announced that its AppleCare Protection Plan for iPhone would extend technical support to two years from the iPhone’s date of purchase as well as extend hardware coverage to two years as well. According to The Unofficial Apple Weblog, Apple this week announced that a specific repair, screen replacement, can be performed at Apple Store Genius Bars while the customer waits. The service is free if your phone is under warranty and would otherwise retail for US$199.