Apple has responded to the scores of complaints about two issues affecting the iPod nano screens: cracking and scratching.
Apple?s Senior Vice President of Worldwide Product Marketing Phil Schiller was quoted in a Macworld article late yesterday as saying (the screen cracking) “is a real but minor issue involving a vendor quality problem in a small number of units… In fact, this issue has affected less than 1/10 of 1 percent of the total iPod nano units that we?ve shipped. It is not a design issue.”
On the nano scratching issue Schiller goes on to say “We have received very few calls from customers reporting this problem ? we do not think this is a widespread issue… If customers are concerned about scratching we suggest they use one of the many iPod nano cases to protect their iPod.”
Read more in the Macworld article.
Matthew Peterson who set up the protest site flawedmusicplayer.com (formerly ipodnanoflaw.com) has even called off the dogs, posting today “I am very delighted to see Apple take this issue seriously…”
What’s your take?
Apple has responded to the scores of complaints about two issues affecting the iPod nano screens: cracking and scratching.
Apple?s Senior Vice President of Worldwide Product Marketing Phil Schiller was quoted in a Macworld article late yesterday as saying (the screen cracking) “is a real but minor issue involving a vendor quality problem in a small number of units… In fact, this issue has affected less than 1/10 of 1 percent of the total iPod nano units that we?ve shipped. It is not a design issue.”
On the nano scratching issue Schiller goes on to say “We have received very few calls from customers reporting this problem ? we do not think this is a widespread issue… If customers are concerned about scratching we suggest they use one of the many iPod nano cases to protect their iPod.”
Read more in the Macworld article.
Matthew Peterson who set up the protest site flawedmusicplayer.com (formerly ipodnanoflaw.com) has even called off the dogs, posting today “I am very delighted to see Apple take this issue seriously…”
What’s your take?
