If the battery on your 2016 or 2017 MacBook Pro is driving you nuts, this could be what you’re looking for.
Following the release of its macOS Big Sur 11.2.1 update, which offers fixes to a bug that prevented the MacBook Pro notebook battery from charging, Apple has just announced that the company will replace for free the batteries of 2016 and 2017 MacBook Pro models that won’t charge past 1 percent.
Per a new support article, a small number of MacBook Pro users have experienced an issue with the battery not charging past 1 percent. Apple says that the affected devices will show the “Recommended Service” message in the battery menu when running macOS Big Sur 11.2.1 or the latest supplemental update of macOS Catalina 10.15.7.
Apple, in turn, is stepping in to replace qualifying 2016 and 2017 MacBook Pro batteries for free:
If your 2016 or 2017 MacBook Pro exhibits these behaviors, contact Apple to get your battery replaced, free of charge. Your computer will be examined prior to service to verify that it is eligible for the free battery replacement.
The issue affects the following notebooks:
- MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2017, Two Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
- MacBook Pro (15-inch, 2016)
- MacBook Pro (15-inch, 2017)
You can easily check the battery health of your Mac by going to the System Preferences app and clicking the Battery option, then selecting Battery in the sidebar and clicking Battery Health. For Mac computers running macOS Catalina, hold the Option key and click the battery icon in the menu bar to reveal the battery status menu.
Should your Mac be eligible for the program, you can contact Apple to take it to an Apple Store location or Apple Authorized Service Provider for the complimentary repair.
Stay tuned for additional details as they become available.
Via The Mac Observer and support.apple.com