If your iPhone 11 display is giving you trouble, this is going to come in handy.
Apple on Friday launched a worldwide repair service program for iPhone 11 handsets experiencing a display module issue that causes screens to stop responding to touch input.
The “iPhone 11 Display Module Replacement Program for Touch Issues” covers models of the handset manufactured between November 2019 and May 2020, according to Apple.
The company has stated that a “small percentage” of iPhone 11 units experience the issue, which was traced back to a faulty display module. It’s unknown how many units are affected or will be covered by the repair program.
Users who are interested can enter their iPhone 11’s serial number into a verification system on Apple’s support website. If your iPhone 11 is eligible, it can be repaired or replaced free of charge via Apple or an Apple Authorized Service Provider.
Apple notes other hardware damage that might impede the repair process, like a cracked screen, will need to be fixed prior to service. Customers might bear the cost of those initial repairs. Similarly, customers are eligible for a refund if they paid for repair services now covered by the new program.
The repair program does not extend Apple’s standard warranty coverage for more than two years after the first retail purchase.
If you’ve experienced this issue on your end, please let us know about it in the comments.
Via AppleInsider and support.apple.com