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Apple initiates iPhone 14 Plus camera repair program, goes after image preview issue

If you’re having an issue with the camera on your iPhone 14 Plus, there’s hope on the horizon.

Apple on Friday announced the launch of a new repair program for the iPhone 14 Plus camera. According to Apple, a “very small percentage” of ‌iPhone 14‌ Plus devices do not show a preview of an image that is taken with the rear camera.

The affected devices were manufactured between April 10, 2023 to April 28, 2024, and Apple has provided a serial number that can be used to check whether your iPhone qualifies for the repair.

‌iPhone 14‌ Plus models that have the camera bug will be fixed for free by Apple. Apple says that affected users can visit an Apple retail store or an Apple Authorized Service Provider for help, with a mail-in option available as well.

The program covers eligible iPhone 14 Plus units for three years after the first sale of the unit, and customers who already paid to have the rear camera repaired can contact Apple for a refund.

Stay tuned for additional details as they become available.

Via MacRumors and support.apple.com

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