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Apple comments on iPhone 15 Pro, iPhone 15 Pro Max overheating issue, says forthcoming iOS 17 fix will resolve the problem

Following up on Friday’s post about some iPhone 15 Pro and iPhone 15 Pro Max units overheating, Apple’s has released a statement stating it will address the issue via an iOS 17 software update.

According to Forbes reporter David Phelan, Apple has also stated that some third-party updates to assorted applications overloaded the system and contributed to the overheating issue. The report notes that some of these apps include Instagram, Uber, and the racing game Asphalt 9: Legends, and Apple is working with the developers of these apps to address the issue. The report adds that Instagram already introduced a fix as part of an update to the app released on Wednesday.

The company stated that iPhone 15 Pro models may run warmer than expected during the first few days after setting up or restoring the device due to increased background activity. This is standard behavior for new iPhones and only a temporary condition.

Per Apple:

“We have identified a few conditions which can cause iPhone to run warmer than expected. The device may feel warmer during the first few days after setting up or restoring the device because of increased background activity. We have also found a bug in iOS 17 that is impacting some users and will be addressed in a software update. Another issue involves some recent updates to third-party apps that are causing them to overload the system. We’re working with these app developers on fixes that are in the process of rolling out.”

As such, the issue should be resolved with iOS 17.1, which is currently in beta and expected to be released in late October. It’s also possible that Apple might also make a bug fix available sooner with a smaller software update, such as iOS 17.0.3.

According to the report, Apple will not be reducing the performance of the A17 Pro chip as part of the temperature-related bug fix. Apple also said the issue is not a safety risk and will not impact the long-term performance of affected iPhones.

Apple has also stated that the iPhone 15 Pro’s titanium frame and aluminum substructure do not contribute to the overheating issue, ruling out a hardware problem.

Not all iPhone 15 Pro and iPhone 15 Pro Max handsets have experienced overheating, and it’s unknown how many customers are affected by the issue overall.

Stay tuned for additional details as they become available.

Via MacRumors and Forbes