A class-action lawsuit being brought against Apple claims that the company’s current laptop displays are not capable of displaying millions of colors, despite Apple’s advertising claims.
The claim, according to an article over on Dailytech, states that Apple knowingly shipped displays that did not meet its original claims.
The document then goes on to point out that Apple’s glossy screen technologies, which are currently found on the MacBook laptop, offers users with deeper blacks and more vibrant white colors, but that many users experienced graininess and sparkling effects given the dithering technologies used in the units. A test cited within the document states that the dithering only occurs in the Mac OS X operating system software and that Windows XP users noticed a superior image quality where gradients were concerned.
In addition to being disappointed with their products, users also reported that they were chastised by Apple representatives and employees for appearing to be overtly picky about the quality of their displays. The complaint also illustrates the point that several customers posted messages on Apple’s web forums only to later find their posts altered or entirely removed by forum administrators.
For more information, take a look over at the Apple Core blog entry on this issue and if you have an opinion on this issue, we’d love to hear what you have to say.
A class-action lawsuit being brought against Apple claims that the company’s current laptop displays are not capable of displaying millions of colors, despite Apple’s advertising claims.
The claim, according to an article over on Dailytech, states that Apple knowingly shipped displays that did not meet its original claims.
The document then goes on to point out that Apple’s glossy screen technologies, which are currently found on the MacBook laptop, offers users with deeper blacks and more vibrant white colors, but that many users experienced graininess and sparkling effects given the dithering technologies used in the units. A test cited within the document states that the dithering only occurs in the Mac OS X operating system software and that Windows XP users noticed a superior image quality where gradients were concerned.
In addition to being disappointed with their products, users also reported that they were chastised by Apple representatives and employees for appearing to be overtly picky about the quality of their displays. The complaint also illustrates the point that several customers posted messages on Apple’s web forums only to later find their posts altered or entirely removed by forum administrators.
For more information, take a look over at the Apple Core blog entry on this issue and if you have an opinion on this issue, we’d love to hear what you have to say.