The saga continues.
Following up on reports of flickering 27″ iMac screens, recently released firmware fixes and the like, a number of users who have been plagued by screen flickering issues with the new 27″ iMac have reportedly been given a 15% refund on their purchase price.
Per Gizmodo, customers in the U.S. and U.K. are reporting that Apple is paying out cash to some who have been frustrated by a defective big-screen iMac. For a US$2,000 machine, the refund would amount to US$300.
“From the handful of reader anecdotes we’ve received thus far, it sounds like you need to be a repeat iMac returner who’s dealt with multiple 27″ iMacs that have been busted in some way (but they may accommodate first time buyers as well, we don’t know),” the report said. “One reader had multiple yellow screens, then received another new model with broken Bluetooth. He took the 15% and just returned it.”
On Monday evening, the Mac maker released a second potential software fix for the flickering issues that have affected some owners of the newly redesigned late 2009 model iMac. The update, entitled “27-inch iMac Display Firmware Update 1.0,” was preceded by first intended fix in December, entitled “27-inch iMac Graphics Firmware Update 1.0.”
Starting in late January, new iMac purchases were hit with a three-week wait time. This week, however, the shipment times improved to two weeks.
2 replies on “Apple Apparently Offering 15% Refund to Owners of 27″ Flickering iMacs”
The reported 3week build time has not come to pass. My i7 custom build has just reported as shipping after only 1.5 wks. 😀
Let’s see. I am supposing that Apple is offering the supplemental refund, IN ADDITION to the rest of the purchase price. Perhaps the article should be updated to make this clear.
Otherwise, someone will think that $300 is the entirety of the refund, eh?
==GP==