Your Genius Bar experience could be changing as soon as next month. According to the rumor mill, Apple Retail is reportedly in the process of overhauling its Genius Bar experience. In a bid to better serve customers, starting from the week of March 9, a new initiative dubbed “Concierge” will be rolled out to replace […]
Tag: customer
You can’t win ’em all. Facing backlash from customers who are unhappy with the revamped Final Cut Pro X, Apple has issued at least some refunds for the US$299 Mac App Store purchase. Per AppleInsider, carious claims of refunds have surfaced and at least one person who asked a refund from Apple had their request […]