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iPadOS 15.6 update includes fix for sixth-generation iPad mini charging issue

If you have a sixth-generation iPad mini that’s been having trouble charging, you might want to upgrade to Apple’s newly-released iPadOS 15.6 operating system. An internal memo obtained by MacRumors earlier this month noted that some sixth-generation iPad mini units may fail to charge after being updated to iPadOS 15.5. The issue has apparently been […]

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Apple Stores, Apple Authorized Service Providers to decline repairs for iPhones reported as missing

Apple is apparently cracking down on repairing iPhones that have been reported as stolen. Via an internal memo obtained by MacRumors, Apple Stores and Apple Authorized Service Providers will now be alerted if an iPhone has been reported as missing in the GSMA Device Registry when a customer brings in the device to be serviced. The technician […]

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Apple Business Face ID Hardware iPhone iPhone 12 News retail

Apple internal memo points to new process for replacing Face ID module without having to replace the entire iPhone

According to an internal memo to employees, Apple may be making a major change to the Face ID process on iPhone 12 and newer handsets. The change will allow Apple Stores and Apple Authorized Service Providers to repair Face ID without having to replace the entire iPhone itself.  Per the memo, Apple is giving authorized […]

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Apple Business Hardware Health iPhone News retail

Internal memo warns Apple Store retail employees of possible iPhone parts, replacement unit, shortages following coronavirus outbreak

In spite of Apple’s working to get its suppliers back online, the company has reportedly warned retail employees and technical support staff that replacement iPhones are in short supply, one of the first consumer-facing signs that COVID-19 is impacting the company’s supply chain. Genius Bar staff on Wednesday were notified that supplies of some replacement […]

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Some 2013-2014 MacBooks no longer eligible for free anti-reflective coating display repair

Your time may have run out out if you need to get your 2013 or 2014 MacBook with an anti-reflective coating on the display repaired for free. These notebooks, which were eligible for free repairs up to four years after the purchase date, have reached their end date for the offer to be valid. An […]