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Hardware iPhone News

AppleCare rep cites iPhone 5 camera “purple fringing” as normal behavior, in spite of user complaints

This is a tad odd, but if you’re a fan of Prince, you might just love it. Per AppleInsider, in a reply to a customer inquiry regarding the “purple flare” some iPhone 5 users have seen when taking pictures with bright light sources in frame, an AppleCare representative says the phenomenon is considered “normal behavior” […]

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Hardware News

Transportation Security Administration pursuing $3 million in Apple hardware over next three years

Love or hate the TSA, they’ll be using some more Apple hardware over the next three years. Per iPodNN, the US Transportation Security Administration (TSA) may purchase up to US$3 million in Apple hardware over the next three years. Up to a thousand Macintosh and a thousand iOS mobile devices purchases are planned. The Apple […]

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Rumor Software

Rumor: AppleCare training schedule now pointing towards June launch of Mac OS X 10.8 (Mountain Lion)

No one ever said it was easy to keep a secret. Per AppleInsider, the EMEA (Europe, Middle East and Africa) division of AppleCare is allegedly hiring and training new staff on certain aspects of Apple’s upcoming OS X 10.8 Mountain Lion, possibly hinting that a release date is soon to arrive. According to an unnamed […]

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AppleCare iPad News

AppleCare+ program rolled out for iPad 3, usual terms apply

If you’re going to snag an iPad 3, it never hurts to have it under warranty. Per MacNN, in tandem with announcing a third-generation iPad, Apple has also brought its AppleCare+ warranty option to the tablet. By default an iPad is only given a limited one-year warranty, with 90 days of free support. Paying US$99 […]

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iPhone News

AppleCare+ policies/rules shifted, coverage now available for sale within 30 days of iPhone 4S purchase

AppleCare has always been a good thing, it’s just that its details can get a bit muddled. Alongside the launch of the iPhone 4S, Apple also debuted a new US$99 AppleCare+ program offering an extended warranty with accidental damage coverage. The AppleCare+ package replaced the previous US$69 AppleCare for iPhone offering that did not offer […]