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Apple to pay $95 million settlement in AppleCare-focused replacement device lawsuit

Last October, Apple agreed to pay $95 million to settle an ongoing class action lawsuit that accused the company of violating various U.S. laws and regulations by providing customers with refurbished replacement devices instead of new devices when repairs were required under AppleCare. Administrators handling the case have updated the “Replacement Device Lawsuit” website with details as to […]

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Apple’s device activation servers facing heavy traffic following holiday gift exchange

If you snagged a new Apple device such as an iPhone or an iPad for Christmas and are having a difficult time activating it, there’s a good reason for it: Apple’s activation servers are being bombarded given the new activity. Although the Apple System Status page shows that everything is fine, it’s not difficult to find […]

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Happy Thanksgiving from O’Grady’s PowerPage!!!

Ladies and gentlemen, Thanksgiving is upon us here in the United States, and with that, the staff of the PowerPage will be taking the holiday off. We encourage you to do the same. Have a safe and happy Thanksgiving, be sure to spend the day with friends, family, and delicious food, put the devices aside […]

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Apple releases “Device Support Update” fix for macOS Big Sur

A number of Mac users reported seeing an unexpected “Device Support Update” fix for macOS Big Sur on Thursday. The unexpected update lacks details as to what it does on its support page, albeit Apple’s description states that “This update ensures proper updating and restoring for iOS and iPadOS devices with a Mac.” Apple has […]

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Apple acknowledges permissions-based error in accessing some scanners under macOS Big Sur, states that fix has been planned

Via a newly published Apple support document, the company has acknowledged an error that some users may receive when they try to use a scanner with a Mac in the Image Capture app, Preview app, or the Printers & Scanners section of System Preferences. To this end, a number of users have cited receiving a […]