If you’re a fan of Apple’s Self Service Repair Program, you’re going to like this.
Apple has announced that the company is updating its software tools so repairers don’t have to call to register parts.
Apple has stated that “over the past three years,” it has “nearly doubled the number of service locations with access to genuine Apple parts and tools. Its formal Self Service Repair program only launched 14 months ago. Since its launch, Apple has steadily expanded the program to include more iPhones and Macs, as well as begun offering the program to additional countries.
It has announced that it is expanding its program to include repair options for:
- The iPhone 14 lineup
- 13-inch MacBook Air M2
- MacBook Pro models with M2 Pro
- MacBook Pro models with M2 Max
- Mac desktops with M1 (in specific countries)
- True Depth camera for iPhone 12 and iPhone 13 lineups
- Top speaker for iPhone 12 and iPhone 13 lineups
Apple has also stated that the True Depth camera, speaker, and M1 desktop Mac options will be available at launch in the US, Belgium, France, Germany, Italy, Poland, Spain, Sweden, and the UK.
It’s unknown as to whether this includes Apple’s newly-eligible devices, though it’s notable that the list does not yet include the new 15-inch MacBook Air notebook.
Apple has offered the following comment as to its new System Configuration process:
“Apple will also make the System Configuration process used for iPhone repairs, such as displays, batteries, and cameras, even easier to use. System Configuration is a post-repair software tool that ensures repairs with genuine Apple parts — designed and tested to internationally recognized standards — were completed correctly, and the parts are working properly.”
One key improvement to System Configuration is that users can run the app without having to contact Self Service Repair support. Although, Apple notes that “the team will still be available to assist as needed.”
This marks a significant change to the program since its launch. Rather than repairs requiring a final step to be performed by this Apple support team, users “can now initiate System Configuration by placing their devices into Diagnostics mode and following onscreen prompts.”
At present, Apple’s Self Service Repair for iPhones extends to the following components:
- Batteries
- Bottom speaker
- Camera
- Display
- SIM Tray
- Taptic Engine
In each case, Apple sells replacement parts and rents out the tools in which to use them. It also requires that users return the faulty parts to Apple.
It’s also possible to buy only specific parts, as opposed to a bundle. For instance, two security screws can be bought for 20 cents. Specific tools can also be rented from Apple for seven days, this amount usually retailing for $50.
Stay tuned for additional details as they become available.
Via AppleInsider and Apple