With various wireless carriers easing billing restrictions during the pandemic, Verizon has followed suit, and announced on Monday that it will not disconnect individual customers and small businesses unable to pay their bills through June 30.
The company has stated that service will not be terminated and that no late fees will be collected, the policy applying to postpaid wireless, residential, and small business customers that notify Verizon of an inability to pay their bills. For those experiencing financial troubles and need their fees waived, this process can be started by filling out a form on Verizon’s website to avoid fees.
Verizon has been waiving late fees and keeping customers connected since March after signing the FCC’s “Keep Americans Connected” pledge.
The company has also offered customers an additional 15GB of hotspot data for free in April and May, which has been automatically offered to users with consumer and small businesses with shared plans, hotspots, and jetpacks.
Stay tuned for additional details as they become available.