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AppleCare Hardware iPhone News

Apple relaxes policy, now allows for third-party iPhone display repair without violating warranty

It looks like you’ll be able to have your iPhone screen replaced via a third-party without violating your warranty in the near future. Apple is apparently changing its long-standing policy regarding third-party iPhone screen repairs. A new memo sent to Apple retail employees states that a customer having their device’s screen repaired by a third-party […]

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Apple AppleCare Hardware iPhone News

Apple now allows users to book repairs via Apple Authorized Service Providers through support web site

It’s a quiet update, but it makes a difference. Apple recently updated its Support web site to include a feature that allows users to find and schedule repairs for iPhones, Macs, and iPads from Apple Authorized Service Providers. When troubleshooting a product, choosing “Bring in for Repair” after going through Apple’s support prompts now brings […]

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AppleCare Hardware iPhone photos Rumor

Leaked photo hints at $29 repair fee for iPhone 7 Plus screen damage with AppleCare+ plan

It apparently pays to have AppleCare+ on your upcoming iPhone 7 Plus handset. A leaked image shows the AppleCare+ screen replacement price for an iPhone 7 Plus being a mere $29 with prices for more extensive damage being listed alongside it.

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AppleCare Hardware Legal News

Apple involved in class action lawsuit alleging refurbished units were provided under AppleCare+

Well, this is kind of a mess. On Thursday, Apple was hit with yet another class action lawsuit, the suit alleging that the company has been replacing damaged devices under AppleCare+ with refurbished units. This isn’t the first suit of its kind in this regard and similar suits have been filed in the past. This […]

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AppleCare iMac iPod Touch Mac Pro MacBook Air MacBook Pro News Software

Assorted Mac, iPad and Beats products edge towards “obsolete” status, will no longer be eligible for service or repair after December 8th

Every so often, a group of Apple products moves into an “Obsolete” category, meaning the product is no longer eligible for service or repair support through Apple retail stores or authorized third-party channels. This time around, the products include: – iMac (21.5-inch, Late 2009) – iMac (27-inch, Late 2009) – MacBook Air (Mid 2009) – […]